Frequently Asked Questions

Accommodation

You can view availability by clicking the ‘Check Availability’ or ‘Book now’ link on our website or the button below, selecting a preferred room type and rough dates. This will show you an overview of availability in that time period. You can continue and make the booking by following the easy steps to confirmation. Please read all the terms of agreement carefully before finalizing the payment; we will not be held responsible for any incident due to lack of adherence to these.

Check Availability

The earlier you book, the better the chances you have of finding availability for your dates. As August is high season in Indonesia if you would like to visit us during this month we suggest you book as in advance as possible.

You will find the different room options as well as pictures and more information by clicking on the button below; don’t hesitate to contact us by email with further questions.

Room options

None of our rooms are equipped with AC or hot water for energy saving reasons. Nature provides the hot sun and cool breeze to compensate! All rooms are equipped with fans and windows for ventilation.

We accept children aged 10 and above.

Check in is 1pm, but you are most welcome to enjoy the use of the communal spaces while your room is being prepared for you. There is a communal bathroom if you would like to change into your costume and dive into the refreshing waters after your journey to us. Should you room be ready before, we will inform you immediately.

Check out is 12pm but you are most welcome to enjoy the communal areas till whenever you wish to depart. You can store your luggage safely at reception and shower in the communal bathroom facility should you need to.

Our full capacity is of 26 people using the extra bed provided in the bungalows or 22 people without the extra bed option.

We have 4 Bungalows; each sleeps 2 guests or 3 guests with the extra bed. 5 Bales; each sleeps 2 guests and one Lumbung that can sleep 2,3 or 4 people.

If you are interested in hiring the facility exclusively for an event or retreat, please contact us with more details via email and we will get back to you with further information.

Yes, the laundry will be sent to the mainland and depending on load and weather wil take 1 or 2 days. If you would like to have some laundry done during your stay please inquire at reception for the form and laundry bag.

Restaurant

You will find it by clicking on the button below. If you are visiting for the day and wish to join us for a meal we would be happy to welcome you to Nautilus, please note that you should order at least 2 hours in advance by sms or email and provide a time for the meal.

We reserve the right to deny entrance to the restaurant and priority will always go to inside guests of the Eco Lodge.

Nautilus Restaurant Menu

We provide a modest variety of gluten free pastas and dishes.

Activities

Afraid you will get cabin fever? There is SO much to do on the island; snorkeling, kayaking, hiking, walking, reading, tanning, swimming, swinging, or enjoying one of the many board games, books and other sports we offer here at the lodge. Still worried? Upon request we can arrange some mainland adventures! From local village tours including pottery and weaving community visit to days spend wandering through the bustling markets surrounded by exotic fruits and local street food. Waterfall excursions, secluded beaches or city tours; you name it! Just let us know what you’re into and we will make the call.

Also available are guided snorkeling or diving trips to visit the different barriers in this region, outrigger boat excursions to neighboring islands and sunset cruises to the world renown surf spot Desert Point.

Its only about a 5km walk around the entire island through the local village and uninhabited beaches. There is a volley ball field on the property,3 kayaks and a local style canoe for your enjoyment as well as snorkeling equipment and other beach sports gear for no additional costs. Feeling exhausted after a day or adventure, kick back and relax with a fresh juice and enjoy a good book from our book swap corner or a game of giant checkers!

Activities

There is some great snorkeling just in from of your bungalows! There are also more spots on the island marked by buoys you can walk to or kayak to; the kayak is included in your stay we just ask for a safety deposit at reception. The snorkeling gear is also included with the same request of a deposit which we will return once the equipment has been handed back in. There is also a small island called Gili Goleng just nearby that you can reach by kayak in less than 30 minutes and if you still want more we also organize snorkeling trips to neighboring island for IDR 150.000 per person for a roughly 2/2.5h trip to at least 2 different spots (depending on water conditions). This includes drinking water for all passengers, we are also able to provide a life vest should you require one.

Currently there are not daily Yoga classes, but mats are provided for private practice.

In the future we really hope to be able to offer daily yoga classes and possibly even a morning and afternoon session but for the time being we do not have a yoga instructor.

For any news on yoga retreats or pop-up yoga classes make sure you follow us on social media.

Currently there isn’t an onsite masseuse but it’s something we wish to provide our clients very soon!

Transport

Yes; a local man offers his land and security services for IDR 25.000 per night motorbike and IDR 50.000 per car. It is close to the mainland access point at Kores beach and we can arrange your transfer there and back upon request.

We take no responsibility for any kind of loss or damage.

As we do not accept check-ins after 8pm if your flight is landing after 6pm we suggest you find accommodation on the mainland for your first night in Lombok. We are happy to arrange a driver and boat to the island the following morning.

The boat company which operates this service to South Lombok is very professional and prepared with safety equipment and navigation programs and hardware. Their staff is fluent in English, very friendly and helpful and trained for their jobs. They show movies on board and provide wireless headphones, water, sunblock, towels, seasickness pills and candy. Should the sea conditions be unsafe they will cancel the service and reimburse their clients*.

*For their full terms of agreement please ask for a link to their website, ALL terms apply to ALL bookings. We are happy to assist you in booking your transport but take no responsibility for any incidents that should occur; the company’s terms of agreement and disclaimers FULLY apply to all bookings made through us.

Others

No, we don’t, but we promise you will find a better connection!

Should you need it for work we provide local sim cards at reception (around $2) and can activate an internet bundle of your choice for you (around $5 depending on size).

*slow, basic connection is available for emergencies, emails and WhatsApp to relatives to let them know you touched down in paradise!

Yes, we do. There is a 2% charge applied to all card payments. We are not facilitated to accept American Express cards.

Depends on your appetite! You can take a look at all our prices on our website and estimate a sum that would suffice your personal needs for your preferred length of stay. We also accept card payments.

There are no ATM’s on the island. If you wish to pay cash we suggest you withdraw before coming to the island. The closest ATMs are in Pelangan (40 min by car) and Lembar (90min by car). We accept card payments with a 2% transaction fee applied.

There is a Clinic in Pelangan; about at 40min drive from the mainland transfer point at Pantai Kores. The closest public hospital is in Mataram City about a 2 hours drive from Kores. If you are interested in more information for your travel insurance coverage purposes, you will find all the hospitals in Lombok listed on Google Maps with links to contact and address.